Brampton Cycling Club Forum

Club Matters => General Discussion => Topic started by: Percival Santamaria on March 03, 2022, 01:23:10 PM

Title: Club Membership - not able to register
Post by: Percival Santamaria on March 03, 2022, 01:23:10 PM
Is anyone else having any problems registering?
During the process it tells me to add an OCA registration, but after I click on the "Add to Registration" button I get a white screen "checking available options" but nothing else.
Title: Re: Club Membership - not able to register
Post by: Geoff Milan on March 03, 2022, 05:51:17 PM
Hey Percival.

Others have registered successfully today.
Maybe try again?
Title: Re: Club Membership - not able to register
Post by: Ovi on March 03, 2022, 06:32:20 PM
Sometimes helps to clear history and cookies, restart the device, and try again
Hope it helps,
Ovi
Title: Re: Club Membership - not able to register
Post by: Percival Santamaria on March 03, 2022, 08:57:07 PM
Still no luck on multiple browsers and devices.
I then tried creating a new CCN account and I did not have the same issue, so it seems something related to my account. Anyways, I have emailed their support so let's see what they say.
Title: Re: Club Membership - not able to register
Post by: john colautti on March 03, 2022, 09:48:54 PM
Yup, can't register,
Title: Re: Club Membership - not able to register
Post by: john colautti on March 04, 2022, 04:43:48 PM
day two and still can't register, can't get past the 'checking for addons' page. Hope it's not me but not a good way to get registrations
Title: Re: Club Membership - not able to register
Post by: colin.moore on March 05, 2022, 06:35:51 AM
No issues here, I registered on Day 1
Title: Re: Club Membership - not able to register
Post by: Steve Maxwell on March 05, 2022, 08:28:55 AM
Hi John,

Sorry to put you on the spot, but since you are now registered, how did you overcome the issue you were having? Any tips you would like to share?
Title: Re: Club Membership - not able to register
Post by: Percival Santamaria on March 07, 2022, 02:45:10 PM
I received this reply from CCN support:
QuoteThanks for reaching out and having patience with us. It sounds like your page is timing out, and we are aware of this issue. Our tech team is working to fix this issue, thank you in advance for continuing to have a patience with us.
Title: Re: Club Membership - not able to register
Post by: Paul Blaik on March 07, 2022, 07:55:47 PM
I had the same issue with Safari on my Mac, but with Chrome I was successful.  Good luck Percy!
Title: Re: Club Membership - not able to register
Post by: john colautti on March 08, 2022, 08:38:20 PM
registration was an issue with CCN
Title: Re: Club Membership - not able to register
Post by: Percival Santamaria on March 12, 2022, 12:17:35 PM
Alright I was finally able to register today with the help of Steve Juniper and someone from CCN.
Seems like something was blocking me from completing the registration that needed to be cleared from their side.
Cheers and see you all on road soon.
Title: Re: Club Membership - not able to register SO FRUSTRATED
Post by: clair on March 19, 2022, 03:40:39 PM
Been on for an hour trying to register myself and Christina-unsuccessful!
Very frustrating interface!!!

If it's this bad for a returning member...how is it for new members???
Title: Re: Club Membership - not able to register
Post by: Steve Maxwell on March 28, 2022, 08:53:27 AM
Glad to see that you and Christina are finally registered. Welcome back and have a great season riding with the club.